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Where can I send feedback?
See the contact page.

Which version of Java do I need?
You need the Java version 1.5 or higher.
For more information look at the download page

How do I configure my server to handle .gz files?
For Apache Server, use the File -> Generate .htaccess menu item and put it at the root of your site.
If you already have a .htaccess file, add the following lines:

AddEncoding gzip .gz
<Files *.js.gz>
  AddType "text/javascript" .gz
<Files *.css.gz>
  AddType "text/css" .gz
<FilesMatch "\.(html|xhtml|htm)$">
  AddType "text/html" .gz

RewriteEngine On

RewriteCond %{HTTP:Accept-Encoding} gzip
RewriteCond %{HTTP_USER_AGENT} !Safari
RewriteCond %{REQUEST_FILENAME}.gz -f
RewriteRule ^(.*\.html|.*\.xhtml|.*\.js|.*\.css|.*\.htm)$ $1.gz [NC,L]
For other web servers, please refer to their documentation.

How does the replace tokens work?
For more information look at the help page.

How to request for new features?
You may request for new features in Japplis Website Optimizer, your request will be treated according to the following rules:

  • You are paying for the feature.
  • It's a bug fix.
  • It's a good idea.
  • It's easy to implement.
  • You are using the Pro version.
  • You are providing a code example.
Also the more users, the more time I will spend improving it. So telling your friends about it is a good start.